Hi there, Solar Warrior.
Welcome to episode 250 of SunCast! Many of you have stuck with me since episode 1, I’m so honored to call you part of the Tribe and a faithful SunCast listener. We have been continuously evolving, and on that vein, you will recognize that today’s guest was last week’s Keynote speaker of our SunCast Clean Energy Summit.
John DiJulius is a best-selling author and authority on world-class customer-experience. Organizations across America use his philosophies and systems for creating world-class service. He has worked with companies such as The Ritz-Carlton, Lexus, Starbucks, Nordstrom, and many more, to help them continue to raise the bar and set the standard in service that consistently exceeds customer expectations.
John spoke about the main foundations of his book, the Relationship Economy, and the opportunity for companies’ time to take their customer experience to a completely different level in these challenging times.
Thanks a ton to our podcast sponsors, Extensible Energy for continuing to help make this content FREE to You! Please check them out and let me know what you think!
Resources
Score 15% off your purchases at www.thedijuliusgroup.com with our "insider" code SUNCAST15
Follow John on Twitter
Check out the DiJulius Group’s website
Transcripts for SunCast are available through Thisten